1. Collection and Use of Personal Information

 

1.1. I may collect, store, hold, and use personal information from you, including your name, email address, phone number, and other contact details, for the following purposes:

(a) Acting as your Buyer’s Agent and performing my obligations under this Agreement;

(b) Storing your personal information in my customer relationship management system (CRM), databases, and electronic platforms, and communicating with you via email or other electronic means. Communications may include service-related updates, market insights, educational content, promotional materials, and information about my services;

(c) Promoting my services and/or seeking potential clients, which may include limited use of testimonials, reviews, or written statements for advertising on my website, marketing materials, or public displays. Your prior written consent will be obtained where required;

(d) Disclosing personal information to other parties only when reasonably necessary to perform my duties, achieve the purposes described above, or as otherwise permitted or required by law, including under the Privacy Act 1988 (Cth);

(e) Ensuring compliance with legal obligations, regulatory requirements, or to protect the rights, property, or safety of myself, my clients, or others.

 

2. Consent to Marketing

 

2.1. By submitting your details or entering into this Agreement, you consent to receive marketing communications from Acquired Buyers Advocacy, including emails, newsletters, updates, and other electronic communications.

2.2. You may withdraw your consent at any time by using the unsubscribe facility provided in these communications. Unsubscribing does not affect communications necessary to provide you with services under this Agreement.

 

3. Access and Correction

 

3.1. You may request access to the personal information I hold about you and request corrections to any information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

3.2. Requests should be made in writing to [insert contact email].

3.3. I will respond to access or correction requests within a reasonable timeframe, as required under the Privacy Act 1988 (Cth).

 

4. Data Security and Retention

 

4.1. I take all reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.

4.2. Personal information will be retained only as long as necessary to fulfil the purposes for which it was collected or as required by law.

4.3. I implement secure storage methods, including password-protected systems, encryption where appropriate, and access controls to ensure only authorised personnel have access to your information.

 

5. Third-Party Service Providers

 

5.1. Your personal information may be stored, processed, or transmitted by third-party service providers, including CRM providers, email platforms, or cloud storage providers. These providers are required to comply with the Privacy Act 1988 (Cth) and use your information only for the purposes specified by Acquired Buyers Advocacy.

5.2. I am not responsible for breaches or misuse of data by third-party providers beyond my reasonable control.

 

6. Legal Protections and Limitation of Liability

 

6.1. While I take reasonable steps to protect your personal information, I cannot guarantee complete security of information transmitted electronically.

6.2. I will not be liable for any loss, damage, or consequences arising from unauthorised access to, or use of, your personal information, except as required under law.

6.3. I reserve the right to modify, suspend, or terminate access to marketing communications or services in the event of misuse, legal requirements, or other necessary circumstances.

 

7. Complaints

 

7.1. If you have any questions, concerns, or complaints about how your personal information is handled, you may contact Acquired Buyers Advocacy at admin@acquiredba.com.au

7.2. I will investigate all complaints promptly and respond in accordance with the Privacy Act 1988 (Cth).

 

8. Policy Updates

 

8.1. I may update this Privacy Policy from time to time. Any changes will be posted on my website and take effect immediately upon posting. Continued use of services or communications constitutes acceptance of the updated policy.

 

9. Unsubscribe and Withdrawal of Consent

 

9.1. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or by contacting Acquired Buyers Advocacy directly.

9.2. Withdrawal of consent will not affect the processing of personal information necessary to provide you with services under this Agreement.